Understanding the Needs

A successful wayfinding program involves a thorough understanding of the facility and the client's specific needs.

Before beginning any project, the first step is to meet with the client and the facility's staff and listen to their needs, learning about the specific wayfinding challenges and objectives as well as any other factors that might impact the development of the sign program.

A Traffic Flow Analysis should be a component of any successful wayfinding program, surveying the facility and studying traffic patterns and decision points in order to indentify problem areas where people get lost. Site plans and floor plans should also be analyzed in detail to ensure a comprehensive and cohesive system is developed.

Lastly, it's important to identify any local codes and/or zoning regulations that may impact the signage program. This is especially critical for an exterior sign system as mistakes or oversights there can be very costly.